This web page is posted with specific information to help the installation of the R1900/R2880 CIS.
While you are installing your CIS, take some photos. If you have any questions while you are installing your CIS, send your
photos to help us determine if you have the CIS installed correctly ( i.e. If the ink ribbon is mounted correctly )
Take advantage of instant messaging support. Phone support could also be set up if needed.
Request support
The R1900 CIS package
The R1900 CIS and the ink set are shipped separately. If you received one package and found the ink set or the
CIS is missing, do not panic. The second package will arrive soon. In the CIS package, look for a set of prefilled
refillable cartridges in the box. These cartridges are filled with the same inks that will be used in the CIS. These
cartridges will let you continue to print until you have time to install the CIS.
The R1900 cartridges are completely different from the R1800 cartridges.
Chip reset
Reset the chip by pressing the ink button to move the cartridge to exchange position and pressing the same
button again to return the cartridge carriage to park position. The cartridge must be lifted to disconnect with the
printer or the chip will not reset. The CIS keeps the cartridges full, so the cartridge is always full, as long as the
external tank is filled with ink.
When the ink level reaches 20%, the cartridge LED will flash and the software ink monitor pop up message will
say the cartridge is going empty. **This is the time to reset the chip. Lift the cartridge and re-seat it to reset the
chip. The press of the ink button will initiate a chip reset. **Only the low level chips will be reset.
Archival Pigment inks
Our Archival Pigment inks are fully compatible with Epson inks. If no 3rd party inks have been used before, there
is no need to purge the print heads. Expect very good color without color management. Custom ICC profile will
make it better. This ink set is excellent for luster and matte paper. On glossy paper, the finish is slightly less
glossy.
Service Counter
Epson printer has a built in service counter that keep track of the number of times the cartridges have been
replaced, cleaning cycles run, or number of pages printed. All the work performed adds to the service counter. It
is important to minimize the work performed on the printer to avoid the service counter value increase. Avoid
swapping the cartridges if possible. Epson is now providing a service program to reset the service counter.
Epson will warn you any 3rd party ink used will damage their printer. Don't let them fool you, our ink is fully
compatible with Epson ink there are hundreds of Ink System Pro out there and many were installed 4 years ago
on printers still working like it was before.
If you ever need to have the service counter reset, send me an email.
Exchanging cartridges
If there is a reason the cartridge must be exchanged, check to make sure the same version chips are used. This
means they must be used as a set. Mixed version chips might not work.
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